What is Gitiho? Who runs it and how to judge its credibility
This guide explains what Gitiho is, who operates it, how its refund rules work and how to check its credibility before buying a course.
Gitiho is an online learning platform for working adults in Vietnam, operated by Gitiho Vietnam Education Technology Joint Stock Company, based in Hanoi. It sells courses individually, as learning paths, or through membership plans. This guide covers what can be verified and how to judge its credibility yourself before paying.
What is Gitiho?
According to its homepage (gitiho.com), Gitiho describes itself as a national platform for applied knowledge: a website with courses, learning paths, a knowledge blog and membership plans. The content targets people who are already working rather than general students.
The topic areas listed on the homepage include sales and customer care, people and leadership, technology and data, marketing and communications, management and operations, product and strategy, finance, and brand and culture. Office software skills, especially Excel, are what many Vietnamese users know Gitiho for.
The company also offers plans for businesses (in-house training). The homepage reports hundreds of thousands of learners and thousands of business customers. These figures are published by the company itself and have not been independently verified, so treat them as indicative only.
Which company is behind Gitiho?
The footer of gitiho.com names the operator as Gitiho Vietnam Education Technology Joint Stock Company, with a Hanoi address and a business registration certificate number. The job platform Glints also lists this company in Hanoi, with roughly 51–200 employees and a verified status on Glints.
You should match the registration number shown on the website against the national business registration portal (dangkykinhdoanh.gov.vn) to confirm the name, operating status and legal representative. It takes a couple of minutes and is more reliable than any review.
Is Gitiho credible? Signals you can verify
Nobody can decide this for you. Here are signals you can check yourself, ordered by how reliable they are.
| Signal | Status at time of writing | Reliability |
|---|---|---|
| Public legal entity, address and registration number | Shown on the website; Glints verifies the company name | High if you cross-check with the business registry |
| Written refund policy | There is a page on order confirmation, refund and cancellation | High: you can read the terms before buying |
| Clear support channel | Email and hotline listed on the website | Medium: test it yourself |
| Learner and business customer counts | Published by the company | Low: no independent verification |
| Learner reviews | Few public reviews found (the iOS app has very few ratings) | Low: sample too small to conclude |
On the question "is Gitiho a scam?": while researching this guide, I found no press report or government notice calling Gitiho a scam, and also no dense independent review set that proves the opposite. That is only a search result at the time of writing, not a legal conclusion. If you see positive or negative opinions on Facebook, TikTok or forums, read both sides and note who wrote them, when, and whether they were selling something.
The refund policy: read it before you buy
According to Gitiho's page on order confirmation, refunds and cancellations (read when this guide was written), the main points are below. Terms can change, so read the latest version on the company's website.
- A refund request must be sent within 365 days of payment, and you must have completed no more than 20% of the course.
- Reasons considered include technical faults on Gitiho's side, payment errors (overpayment, duplicate orders) or other reasons Gitiho approves; you must attach evidence, and Gitiho has the final say.
- Reasons such as picking the wrong course, having no time or not wanting to study, not reading the course information, or vague reasons are not refunded.
- This refund policy does not apply to membership plans.
- For combo purchases, single courses are not refunded individually; the whole combo must be cancelled.
- Refunds are paid only by bank transfer, the buyer pays the transfer fee, and once approved online payments are refunded in roughly 7–15 days.
In short: refunds exist but are conditional, and general dissatisfaction is not enough. Check the syllabus, any trial lessons and the comments under a course before paying.
When does Gitiho fit?
- You want to learn an office skill systematically (for example Excel) and prefer self-paced video lessons.
- You are an accountant, HR staff or office worker who wants to add skills but cannot commit to fixed class times.
- A small business needs to train staff and wants one place with many topics instead of hiring a trainer for each one.
It fits less well if you need live in-person coaching, a state-recognised certificate, or only need to solve a small problem that free documentation already covers.
A self-check list before paying
- Match the company name and registration number on the website against the national business registry.
- Read the usage policy and the refund and cancellation page; save a copy as of the purchase date.
- Review the syllabus, duration, instructors and any trial lessons or free courses.
- Pay only through the official website, and keep the receipt and confirmation email.
- Send the support channel one question before buying to see how they respond.
If you want to compare a specific course, Dùng Gì has a page on the Gitiho Excel course, an Excel course from basic to advanced for working adults; it is one option to compare, not a claim that it is the best. That page uses partner links: Dùng Gì may earn a commission if you sign up or buy through it.
Frequently asked questions
What is Gitiho?
Gitiho is an online learning platform for working adults with courses, learning paths, a blog and membership plans, spanning office software, management, marketing and finance. It is operated by a joint stock company in Hanoi.
Which company runs Gitiho?
According to the company's website, it is Gitiho Vietnam Education Technology Joint Stock Company, located in Hanoi. Cross-check the registration number on the national business registry to confirm.
Is Gitiho trustworthy?
There are verifiable transparency signals such as a public legal entity and a written refund policy, but learner counts are self-reported and public independent reviews are limited. Use the self-check list before buying.
Is Gitiho a scam?
When this guide was written I found no reliable source concluding that Gitiho is a scam, but that is not a guarantee. Read the refund terms carefully, pay through official channels and keep receipts.
Can I get a refund after buying from Gitiho?
Yes, under conditions: the request is made within 365 days, you have completed no more than 20% of the course, and the reason is one the company accepts; membership plans are excluded. Read the latest policy on the company's website.
